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Customer Reviews

3.8
Based on 26 reviews
Wilson Score: 57.0
5 ★
66%
4 ★
23%
3 ★
7%
2 ★
2%
1 ★
2%

Recent Reviews

Verified Purchase
8/14/2025
1.0 out of 5 stars Damaged, Defective, and Completely Unusable – Very Disappointed”
By Gia
I am writing to express my disappointment with the refurbished laptop I received from my recent order. I specifically chose an “excellent condition” product, but upon unboxing, I immediately noticed physical damage to the body and a green discoloration on the back.While I was initially willing to overlook the cosmetic issues, I discovered a much bigger problem when turning it on. The laptop had no option for English language setup, and despite multiple attempts — including using Google Translate just to log into my Apple ID — I was unable to change the language from the one it was preset to. This makes the laptop completely unusable for me. My school begins in three days, and now I am forced to return the device, wait for a refund, and start the process over — leaving me without a functioning laptop and no funds to purchase another until the refund is processed. This has caused me significant stress and inconvenience.I expect a replacement or full refund .I hope you will take steps to ensure this does not happen to other customers.
8 people found this helpful
Verified Purchase
9/28/2024
4.0 out of 5 stars Good value
By niteflytes
I wanted a newer MacBook, but didn’t want to pay the new price. This computer works like new. The description was not accurate though. The lid has some slight dents and a few small scratches. The screen has a small scratch on the edge. I contacted Amazon about the discrepancy and they offered me $100 credit. For what I ended up spending on it I can live with the slight imperfections. So far it has worked perfectly and the battery life is great. I don’t notice the scratch on the screen unless the screen is off. I covered the dents with some cute stickers. Only 4 stars because the seller didn’t do a good job accurately describing it.
4 people found this helpful

Frequently Asked Questions

Is the processor an Intel Core i7 or an Apple M1? The title and specs seem to conflict.
This renewed MacBook Air contains an Apple M1 processor, not an Intel Core i7. The title is inaccurate; the correct specification from the detailed data is a 1.2 GHz Apple M1 chip.
What is the actual storage capacity: 512GB or 256GB?
The storage is 256GB. While the title and one product detail mention 512GB, the primary 'specs' and 'hard_drive' fields confirm the SSD is 256GB.
What does 'Renewed' mean for this specific laptop?
This renewed unit has been professionally inspected, tested, and cleaned. It will have no visible cosmetic imperfections at arm's length, a battery capacity over 80% of new, compatible (non-original) accessories, and comes with a 90-day satisfaction guarantee.
What is the expected battery life for this model?
According to the product details, this MacBook Air has an average battery life of up to 18 hours on a single charge.
What are the exact screen specifications?
The laptop features a 13.3-inch screen with a resolution of 2560 x 1600 pixels, providing a high-resolution Retina display.

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