Apple MacBook Air MD711LL/B 11.6in Widescreen LED Backlit HD Laptop, Intel Dual-Core i5 up to 2.7GHz, 4GB RAM, 128GB SSD, HD Camera, USB 3.0, 802.11ac, Bluetooth, Mac OS X (Renewed)

I wanted to try out a MacBook, since I have an iPad and an iPhone. (I have always been a PC user.). I didn't want to spend a small fortune for a new laptop, since I still find myself navigating in PC world. I read the reviews and felt a little concern at the condition of some of the laptops that had been purchased. I was also concerned about receiving one that had previously been a school's or company's computer (and that I might not be able to wipe it completely clean).Those concerns were unnecessary. The MacBook arrived in excellent condition and well-packaged. It has few minor cosmetic flaws, hardly noticeable and not at all affecting the performance of the laptop. The operating system needing updated, which was a process similar to the iPad or iPhone. What I love about Apple products is that the device doesn't go obsolete quite as fast as a PC. I completed two updates to get it to the current Mac OS Big Sur. While it took two updates, the process was seamless without even one single hiccup. The battery life is decent but not fantastic. It is running 4-5 hours before needing recharged. While it did come with a nice charging cord, I do believe it is an aftermarket and not an Apple charger; however, it still works well with the MacBook and does not demonstrate any conflicts.I love the size and clarity of the screen. 11.6 inches is perfect! It is lightweight and very portable. I am still becoming accustomed to using the apps in a Mac environment. The biggest part of the learning curve involves finding things in the Mac environment, closing applications instead of everything running in the background, and learning how to navigate in a desktop environment. Many things, however, feel somewhat intuitive since I have been an iPhone/iPad user for at least a decade.Overall, I couldn't be happier with this purchase!

At first, I was pleased with the computer but then when I went on my first zoom call, I found out that the mic didn’t work. I had also bought a card reader to plug into the USB-C plug that did not work, but I assumed it was the fault of the Card reader and not the computer. There was also a problem with the computer continuing to chime like I was re-plugging it in over and over once the battery was full.When I took the computer to Apple, they told me that the charge pinging is due to a third-party glass being put on the laptop and it was not registering it in sleep mode, so it was constantly overcharging. They told me that not only did the mic not work but the ports don’t work so I can’t plug in an external mic or anything else into the USB-C plugs. They said that there was something majorly wrong with the logic board/brain of the computer I’ve been asking Amazon and this seller to just swap out computers. I don’t even wanna refund. I just want a working laptop. I contacted the seller before the return window closed, but they did not get back to me with options until after that window closed and then refused to do anything. First negative review I’ve ever left an money down the drain.