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Frequently Asked Questions

What is the actual screen resolution? The specs and product details list different values.
The screen resolution is 1920 x 1200 pixels, which is a 16:10 aspect ratio. The 'Max Screen Resolution' field in the product details incorrectly lists 1920x1080.
How much RAM does this laptop have, and is it upgradeable?
This laptop has 16GB of DDR4 RAM soldered onto the motherboard. The 'Flash Memory Size' field incorrectly lists 16 GB; this refers to the RAM capacity, not flash storage, and it is not user-upgradeable.
What types and how many USB ports are included?
It has two USB 3.2 Gen1 (also called USB 3.0) ports, one USB 2.0 port, and one USB Type-C port for data transfer. A second Type-C port is dedicated solely for power input.
Is the SSD storage user-replaceable or expandable?
Yes, the 512GB storage drive is a standard M.2 2280 SSD, which is a user-replaceable form factor, allowing for potential future upgrades or replacement.
What is the weight and thickness of the laptop? The description and product details contradict each other.
According to the official product dimensions, it weighs 5.99 pounds and is 0.78 inches thick. The marketing bullet point claiming 3.7 pounds and 0.72 inches is inaccurate for this model.

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