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Frequently Asked Questions

Why does the description mention the manufacturer's box being opened?
The original seal is opened by the seller to perform the specific upgrades listed in the title and specifications, such as installing the 64GB of DDR5 RAM and 2TB SSD. The laptop is then tested and inspected to ensure it meets the advertised configuration before shipping.
What is the actual screen resolution and refresh rate?
The 18-inch display has a QHD+ resolution of 2560 x 1600 pixels and a very high refresh rate of 300Hz with a 3ms response time. It also supports NVIDIA G-SYNC and Advanced Optimus for smooth, tear-free gaming.
How many USB and Thunderbolt ports does this laptop have?
On the rear, there are three USB Type-A 3.2 Gen 1 ports (5 Gbps each) and two Thunderbolt ports. The left side has a global headset jack and a full-sized SD card slot, for a total of five high-speed data ports.
Is the keyboard backlighting customizable?
Yes, the keyboard features per-key AlienFX RGB lighting, which can be programmed to display up to 16.8 million colors and controlled through the Alienware Command Center software for custom lighting profiles.
What wireless connectivity standards does it support?
It is equipped with an Intel Killer Wi-Fi 7 BE1750 card, supporting the latest 802.11be standard (320Hz channels), and Bluetooth 5.4 for connecting peripherals.

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