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Frequently Asked Questions

Why does the listing mention both 2TB and 8TB for storage?
The base Dell specifications support up to a 2TB PCIe Gen4 SSD. This specific configuration has been upgraded by the seller to include an 8TB SSD, as confirmed in the title and product details, which exceeds the standard factory offering.
What type of Thunderbolt ports does this laptop have, given it has an RTX 5080?
Because this configuration includes the NVIDIA GeForce RTX 5080, it is equipped with the newer Thunderbolt 5 ports, as specified for configurations with RTX 5070 Ti and above. It does not have Thunderbolt 4 ports.
Does the touchpad have RGB lighting on this model?
Yes, the touchpad features RGB LED AlienFX lighting. This is included on configurations with an NVIDIA GeForce RTX 5070 Ti or higher, which applies to this RTX 5080 model.
What is the total system power (TGP+TDP) for this laptop?
The laptop has a total performance power (TGP+TDP) of 280W, which combines the power allocation for both the Intel Ultra 9 275HX processor and the NVIDIA RTX 5080 graphics card.
Is the manufacturer's box sealed when this laptop ships?
No. The original manufacturer's seal is opened by the seller to perform the upgrades (like the 64GB RAM and 8TB SSD) and to test and inspect the system to ensure it meets the advertised specifications.

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2.0 out of 5 stars Check your components

I purchased this MSI Raider 18 HX AI A2XWJG-445CA from this listing, which explicitly advertises 64 GB (32 GB x 2) of DDR5 memory at 6400 MHz. The unit I received is equipped with 64 GB of DDR5 at 5600 MHz instead. I have verified the memory speed both in-system and physically in the machine. This is not a configuration difference; the listing’s ‘Memory Speed’ field and description both state 6400 MHz, but the shipped hardware is slower. I am keeping the laptop because I have already migrated drives and configured the system, but the product I received does not match the advertised specifications.

D. Martin (Verified Purchase)
3.0 out of 5 stars Display not as discribed in listing.

The item is not as described. The about said it was UHD+ 3840x2400, and VESA DisplayHDR 1000 Certified, but the display is 2560x1600 and NO HDR. I had to start work, and my old laptop was dead otherwise, I would have returned it. Aside from this, it is a great machine.