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Frequently Asked Questions

Is the RAM and storage in this laptop upgraded from the original factory configuration?
Yes. The seller, Rock eDigital, has opened the factory-sealed box to upgrade the memory to 16GB of LPDDR5 RAM running at 5500 MHz and the storage to a 512GB NVMe SSD. The product is professionally tested and resealed after these modifications.
What are the exact video output capabilities of the USB-C port?
The USB-C 3.2 Gen 2 port supports DisplayPort (DP) output, allowing you to connect an external monitor. It provides data transfer speeds up to 10 Gbps.
How bright is the display, and is it suitable for use in well-lit rooms?
The 15.6-inch IPS touchscreen has a brightness of 300 nits and features an anti-glare coating. This combination helps reduce reflections, making it more usable in environments with ambient light.
Does the laptop come with any pre-installed software or extras besides Windows 11?
The laptop comes with Windows 11 Home installed. Additionally, the seller includes a free 32GB USB drive from Rock eDigital. There is no built-in optical (CD/DVD) drive.
What is the battery life expectation for typical use, and what type of AC adapter is included?
The 3-cell, 53Wh lithium-ion battery provides up to 6 hours of runtime on average usage. It is paired with a 45W AC adapter for charging.

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