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Frequently Asked Questions

What is the actual processor model and speed in this laptop?
This laptop uses an Intel Celeron N4500 processor with 2 cores. It has a base clock speed of 1.1 GHz and can turbo up to 2.8 GHz. The product details incorrectly list it as a 'core_i3'; it is a Celeron chip.
How does the 32GB RAM and 1TB SSD configuration affect performance for basic tasks?
The 32GB of DDR4 RAM is exceptionally high for an entry-level laptop, allowing for extensive multitasking without slowdown. The 1TB PCIe NVMe SSD provides fast boot times and ample storage for documents, media, and applications, making it suitable for light workloads and everyday productivity.
What are the connectivity options and what is the maximum external monitor resolution supported?
It includes 1x USB 2.0 port, 2x USB 3.2 Gen 1 Type-A ports, an HDMI port, an RJ-45 Ethernet port, and a headphone/microphone combo jack. The HDMI port supports external monitors up to 4K resolution (3840x2160) at 60Hz.
Is the memory and storage upgraded by the seller, and what warranties apply?
Yes, this is a brand new computer that has been resealed by the seller (Issaquah Highlands Tech) to upgrade the RAM to 32GB and the SSD to 1TB. It comes with a one-year manufacturer warranty, and the upgraded memory and SSD have a separate three-year warranty from the seller.
What is included with the '1-Year Office 365' mentioned in the title?
It includes a free one-year subscription to Microsoft 365 Personal. This provides full access to Microsoft Excel, Word, PowerPoint, OneNote, and Access, along with 1 TB of OneDrive cloud storage.

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