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Customer Reviews

4.5
Based on 829 reviews
Wilson Score: 87.8
5 ★
66%
4 ★
23%
3 ★
7%
2 ★
2%
1 ★
2%

Recent Reviews

Verified Purchase
1/26/2024
5.0 out of 5 stars Review after 2 weeks
By Pengwing
at $950 I had to take the chance on this laptop despite some of the reviews being bad. If you're considering this laptop my guess is you're like me in that you dont want to build a pc yourself for whatever reason. I would say this was a fair purchase but if you can wait, i'd say save up a bit more and get a pc built for yourself at microcenter or something. I have played many games and all of them can be played on at least medium settings with no lag. That would include cyberpunk 2077 to give you an idea. I really only have one problem with the laptop and it makes it a bad long term investment. From fully charged, i can only game for maybe 50 minutes. Cant even reach an hour. If that sounds unpleasant to you then pass on this. Otherwise it serves its purpose for me in playing all the games I couldn't on my previous laptop.Months later and I am still pleased with the laptop. It acts a bit different from when I got it. Before I would only play games without it being plugged in and so I could only play for an hour before I turned it off to charge. In that state I could play most high end games on medium settings with no lag. That is no longer the case. Now I lag on the lowest settings on these games and even games I feel should not lag at all. But this is only while unplugged. While it is charging I can play any game I want on high settings and on some older games the highest settings. I play cyberpunk 2077 on high but that's cause I don't care to push the limits. This laptop can run anything care free while plugged but I just here to play in that state. I looked online and apparently that's normal for gaming laptops, they utilize all their strength when plugged and it's no problem playing in that state. But I'd hate for the battery to die sooner by doing that so I play a game called nioh while unplugged since it can handle it. And I play assassin's Creed origins on the highest settings while plugged and charging up. I try not to play for long past the point it's fully charged. So this is my experience, I say it was money well spent.
12 people found this helpful
Verified Purchase
6/16/2025
5.0 out of 5 stars How does it hold up after 3 years?
By Nathan Sharp
Owned for roughly 2-3 years. Heres what I have to say.Side note:I have had zero issues realistically with the laptop itself, other than the charging cord went out about after 2 years. I replaced it with some crappy 3rd party cable that did not let me perform any games with high performance whatsoever, however it wad a charger issue not acer themselves. I found a great charger cable for a good price and 1 year later it still runs amazing.The pros:Let me start by saying this, I have a Hyper X Quadcast Mic plugged into this, a external monitor, a controller, a external keyboard, mouse, ethernet cable, webcam and headphones, I stream on this setup every so often at a very solid stream quality with no effect on my gaming performance. To say this laptop is a tank is a understatement!It will handle nearly anything you throw it's way, and as long as you take good care of it, it will take good care of you (reminder to take apart your laptop every few months and dust it out, your welcome :) ).The performance at first felt like it was nothing to write home about but played games very well, I added 32gb RAM to it and also 2TB SSD which has taken its performance even further. It runs a highly demanding game like Grand Theft Auto V at 60 fps on Max Graphical Settings with no hiccups, Doom Eternal, Red Dead Redemption 2 are also good examples as well. It has plenty of USB ports to use, but if you feel you need more, it can take a USB Hub as well. Overall its a breathtaking starter gaming laptop!Cons: The speakers on the laptop arent very good, they are very quiet, however I almost never use them, as I always have headphones in. The starter hard drive is good for starters, but with games constantly getting larger in size, you may want to invest in a HDD or SSD, I reccomend SSD if you want games to load faster! Lastly, the fan can be semi loud on big games, but you can easily quiet it down with a external laptop cooler, it's more of a "whatever you prefer" situation, but it can certainly help maintain.It has more pros than cons, and as long as you take care of it, it will never let you down. Hope this helps!
8 people found this helpful

Frequently Asked Questions

What is the maximum amount of RAM I can install in this laptop?
The laptop has two DDR4 slots and supports a maximum of 32GB of RAM. It comes with one 8GB stick installed, leaving one slot free for an upgrade.
Can I add more storage to this configuration?
Yes. In addition to the installed 512GB PCIe Gen 4 SSD, there is one free M.2 slot for another SSD and an available 2.5-inch hard drive bay for adding a SATA SSD or HDD.
What specific features does the Killer Wi-Fi 6 provide?
The Killer Wi-Fi 6 AX1650 allows you to prioritize network traffic for gaming, potentially reducing lag and latency by giving your game data precedence over other network activity.
Does the USB Type-C port support video output and charging?
Yes, the USB Type-C port supports DisplayPort for connecting an external monitor, Thunderbolt 4 for high-speed data transfer, and can be used for charging compatible devices.
How does the cooling system work to prevent overheating during gaming?
The laptop uses a dual-fan system with air intakes on both the top and bottom of the chassis, and exhausts heat through four separate ports to manage temperatures under load.

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Gabriel (Verified Purchase)
5.0 out of 5 stars It's good, but it could be better

I've been using this computer for a while now, it works very well, but there are times when it stutters, the FPS drops to 0, which usually takes less than 1 second, but it's still very annoying. The screen's 165Hz refresh rate is spectacular, but I did an online test and I'm almost certain it has ghosting, which is also quite annoying. Also it's a bit slow when performing various tasks, such as opening the browser or simply changing categories on Steam.I'm going to add more RAM since the 8GB it has doesn't seem enough to me; I even think that might be the root of the problem I mentioned. So, I'll try to upgrade to 32GB of RAM.But despite all of the above, it's still a very good computer. I like that it comes with the Nitro Sense application and also with Intel's graphics software, since it allows for some customization. The camera looks good and works smoothly in good lighting, but the computer doesn't have anything to cover the camera.You have 3 fan options: silent, balanced, and performance. Expect a lot of noise from the fan in performance mode. Also, another bad thing is that when I connected my headphones with a built-in microphone, the computer only recognized it as audio output, not as both audio input and output, so I had a lot of problems with that. I even had to restart my PC in safe mode to reset everything because I had no sound anymore, so be careful with that, If you experience the same issue, simply open the Realtek Audio Console application, then go to advanced device settings and program it as an input and output.So I think it's a very good computer. You have to do a couple of things beforehand to be ready to use it for gaming or anything like that, but I don't think I'll be changing it for a long time. Just add more RAM and you'll probably be good to go. I'll update this review when I add more RAM to let you know if there are any changes to the stuttering.So my final thoughts on this laptop are that I wish it were more of a turn-on, ready-to-use thing, but I guess you can't expect that at this price. Despite that, I give it 5 stars

Darsan (Verified Purchase)
5.0 out of 5 stars Best deal on a gaming laptop

Performance: This thing eases through all the games you practically throw at it UNLESS you want highest quality on the LATEST AAA game. You also get frame generation with the nice gpu inside there(4050).Quality, Speed, Brightness: The quality of a laptop at this price point is not something you find everyday, I also love the glossy look on the front panel. The brightness is really really high so no issues here. The speed , well you really need to upgrade this thing to 16gb for 100% usage. It’s absolutely worth it to do it yourself, you will feel incredible for the amount of money you save. Just buy another DDR5 8gb 5200MHZ and install it and you are set for everything really.Issues: Not so much of big issues, just new computer stuff like Driver issues where a usb might bug or something similar. Just update the laptop as soon as you get it.Battery: battery on a gaming laptop has never been good so always carry your charger.All in all, good investment for your gaming hobbies. Just install your ram and carry your charger when moving.