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Frequently Asked Questions

What specific Intel processor model is in this laptop, and how many cores and threads does it have?
The laptop uses a 12th generation Intel quad-core processor with 4 cores and 4 threads (4C/4T). It has a 6MB cache and can reach speeds up to 3.4GHz, with a maximum turbo frequency of 3.6GHz as noted in the specifications.
Can the RAM and storage be upgraded after purchase?
Yes, the storage is upgradable. The laptop supports expanding the storage up to 2TB via its M.2 SSD slot and includes a socket for a 128GB TF (microSD) card. The provided 16GB of DDR4 RAM is soldered and not user-upgradable.
What types and how many ports does this laptop have for connecting peripherals?
It includes HDMI Type A, two USB 3.2 ports, one USB 2.0 port, a Type-C port for data transfer (not for charging), a 3.5mm headphone jack, a 128GB TF card socket, and a separate Type-C port used as the DC power jack.
What is the actual weight and dimensions of the laptop for portability?
The laptop measures 14.52 x 9.19 x 0.74 inches and weighs 5.1 pounds, making it a standard size for a 15.6-inch device with thin bezels as mentioned in the marketing copy.
What wireless connectivity standards are supported, and is there a webcam?
It features 802.11ac Wi-Fi for faster downloads and Bluetooth 5.0 for stable device connections. A front-facing webcam is centered above the screen for video calls and photos.

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