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Customer Reviews

3.9
Based on 11 reviews
Wilson Score: 48.5
5 ★
66%
4 ★
23%
3 ★
7%
2 ★
2%
1 ★
2%

Recent Reviews

Verified Purchase
12/3/2025
5.0 out of 5 stars New laptop
By Michelle63
This was just recently opened and started the setup. Seems to be really nice and the quality is excellent.
0 people found this helpful
Verified Purchase
12/4/2025
1.0 out of 5 stars Pass On This One
By darlene
I'm going to start this and hopefully the review will grab the attention of someone at NIMO who will help. I purchased an N178 on October 7th. It worked well until it didn't, which was November 30. Yes, of the same year. I contacted the company immediately since it is under warranty and got an A1 response to file a claim. Of course I hadn't thought of that(!). Today I began what is becoming a very frustrating process of trying to submit a ticket. The first issue is, I don't have access to some of the required info to submit a ticket because it's locked up on a totally dead computer. So I tried to start a Chat since their site insisted they were on line and ready to help. I politely and briefly explained why I needed to "Chat", hit send and was told a tech would be with me shortly. Then I watched the timer click down to zero at which time they responded with "Looks like we missed you". OK so I tried once more. Apparently they once again "missed me". I am usually very understanding if something I purchase has an issue. BUT I have no patience with crappy and/or non-existent customer service. One of the big selling points of this company is that their product and customer support are US based which was a big attraction for me. However I'm now questioning mychoice. If I ever get assistance with getting my laptop repaired, I will update my review. In the meantime I'll continue to use our old beat-up Acer that has never once given us issues.
0 people found this helpful

Frequently Asked Questions

What specific AMD Ryzen 5 processor is in this laptop and how many cores does it have?
This laptop uses an AMD Ryzen 5 processor with 4 cores, capable of reaching speeds up to 3.7 GHz. The product details confirm it is a quad-core processor from AMD.
Is the 16GB of RAM soldered to the motherboard or can it be upgraded?
The RAM is upgradeable. The laptop features 16GB of DDR4 RAM installed, and it includes an expandable RAM slot that allows you to add more memory yourself in the future.
What ports are available for connecting peripherals and external displays?
For connectivity, this laptop has three USB 3.0 ports and one USB 2.0 port. It also includes a USB-C port that supports 65W Power Delivery for charging and data transfer.
What is the battery life and what type of battery does it use?
The average battery life is rated for 9 hours. It is powered by a single included Lithium Polymer battery, and the device can also be charged via the included 65W USB-C PD fast charger.
Does the laptop have a webcam and what is its resolution?
Yes, it includes a rear webcam with a resolution of 2 MP for video calls and conferences.

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Gabriel (Verified Purchase)
5.0 out of 5 stars It's good, but it could be better

I've been using this computer for a while now, it works very well, but there are times when it stutters, the FPS drops to 0, which usually takes less than 1 second, but it's still very annoying. The screen's 165Hz refresh rate is spectacular, but I did an online test and I'm almost certain it has ghosting, which is also quite annoying. Also it's a bit slow when performing various tasks, such as opening the browser or simply changing categories on Steam.I'm going to add more RAM since the 8GB it has doesn't seem enough to me; I even think that might be the root of the problem I mentioned. So, I'll try to upgrade to 32GB of RAM.But despite all of the above, it's still a very good computer. I like that it comes with the Nitro Sense application and also with Intel's graphics software, since it allows for some customization. The camera looks good and works smoothly in good lighting, but the computer doesn't have anything to cover the camera.You have 3 fan options: silent, balanced, and performance. Expect a lot of noise from the fan in performance mode. Also, another bad thing is that when I connected my headphones with a built-in microphone, the computer only recognized it as audio output, not as both audio input and output, so I had a lot of problems with that. I even had to restart my PC in safe mode to reset everything because I had no sound anymore, so be careful with that, If you experience the same issue, simply open the Realtek Audio Console application, then go to advanced device settings and program it as an input and output.So I think it's a very good computer. You have to do a couple of things beforehand to be ready to use it for gaming or anything like that, but I don't think I'll be changing it for a long time. Just add more RAM and you'll probably be good to go. I'll update this review when I add more RAM to let you know if there are any changes to the stuttering.So my final thoughts on this laptop are that I wish it were more of a turn-on, ready-to-use thing, but I guess you can't expect that at this price. Despite that, I give it 5 stars

Darsan (Verified Purchase)
5.0 out of 5 stars Best deal on a gaming laptop

Performance: This thing eases through all the games you practically throw at it UNLESS you want highest quality on the LATEST AAA game. You also get frame generation with the nice gpu inside there(4050).Quality, Speed, Brightness: The quality of a laptop at this price point is not something you find everyday, I also love the glossy look on the front panel. The brightness is really really high so no issues here. The speed , well you really need to upgrade this thing to 16gb for 100% usage. It’s absolutely worth it to do it yourself, you will feel incredible for the amount of money you save. Just buy another DDR5 8gb 5200MHZ and install it and you are set for everything really.Issues: Not so much of big issues, just new computer stuff like Driver issues where a usb might bug or something similar. Just update the laptop as soon as you get it.Battery: battery on a gaming laptop has never been good so always carry your charger.All in all, good investment for your gaming hobbies. Just install your ram and carry your charger when moving.